Customer reply triage is your biggest team time sink.
8 of 12 teammates spent 30+ min/day in helpdesk this week. Two are using Pylon's AI Trigger Builder, saving ~15 min/day each.
Personal AI use isn't team adoption. We show you where your team's actually stuck — and what's quietly working already.
Aggregated only. The whole team sees what the admin sees.
Why this is hard
Most companies are still at level one — individuals using ChatGPT, team workflows unchanged.
Last quarter's shortlist is already stale. You can't evaluate everything.
Quietly, personal accounts, company data. The other half hasn't started.
Which tools save time? Which are just demos? Where's the real friction?
What guidedby does for teams
Three jobs. All aggregated. None of them surveillance.
Shared friction across roles — slow triage, manual reporting, repeated lookups — surfaced with the tool or AI feature that fits.
Every tool your team uses, what it's for, and how useful people find it. Including the AI ones nobody told you about.
See where company data is flowing through free-tier or unsanctioned AI tools. Have the conversation early — calmly, with context.
What admins see
Timely tips for your team.
8 of 12 teammates spent 30+ min/day in helpdesk this week. Two are using Pylon's AI Trigger Builder, saving ~15 min/day each.
Most useful (30d): Granola (8, 4.6/5), Claude (6, 4.7/5), Cursor (4, 4.2/5). Two teammates testing Linear AI this week.
Not a bad sign — they're trying to move faster. But free-tier doesn't honor your data agreements.
Granola is in 75% of meetings. Loom AI killed the “watch this” emails. Claude is the default for drafts. Roughly 25 hours/week back.
Trust by construction
Trust built into the product, not the policy doc.
Read the full privacy docAdmins see team-level patterns. Never individuals. The product literally cannot show that view.
Whatever the admin sees, the whole team sees too. Same dashboard, same patterns, same wins.
Banking, health, anything personal — flip a switch and that category stays on the machine. Admin or no admin.
Anyone can wipe their data anytime. Gone within 24 hours. Never sold, never used to train external models.
Bring guidedby to your team
Tell us about your team. We'll get back within a day.